Overview
Facility operators are often burdened with the manual tasks of calculating earnings, and gathering insights on space utilisation, not to mention the inaccuracies and disparities that come with manually logging vehicle inventory.
‘LOT’ transforms this landscape by automating these processes, enhancing efficiency and accuracy.
‘LOT’ transforms this landscape by automating these processes, enhancing efficiency and accuracy.
Facility operators are often burdened with the manual tasks of calculating earnings, and gathering insights on space utilisation, not to mention the inaccuracies and disparities that come with manually logging vehicle inventory.
Overview
Main Features
Main Features
Automate your
Daily Reports
LOT delivers real-time peak activity insights, accurate revenue tracking, and occupancy overviews, equipping facility operators for peak management efficiency.
LOT ensures streamlined and profitable parking operations.
LOT delivers real-time peak activity insights, accurate revenue tracking, and occupancy overviews, equipping facility operators for peak management efficiency.
LOT ensures streamlined and profitable parking operations.
“It’s hard to keep track of who’s coming in, and who’s going out.”
“It’s hard to keep track of who’s coming in, and who’s going out.”
“I’ve definitely lost some money due to undercounting!”
“I’ve definitely lost some money due to undercounting!”
- Manuel,
- Manuel,
- Joseph,
Parking Lot facilitator
Parking Lot facilitator
Track your facilities’
Growth
For facility operators, tracking the ongoing growth or decline of facility occupancy over time is crucial. This task can pose significant challenges, particularly for those managing multiple facilities.
However, LOT is here to handle this for you!
For facility operators, tracking the ongoing growth or decline of facility occupancy over time is crucial. This task can pose significant challenges, particularly for those managing multiple facilities.
However, LOT is here to handle this for you!
“I know I own multiple parking lots, but I still wonder if I’m doing well. Quantity does not mean growth”
“I know I own multiple parking lots, but I still wonder if I’m doing well. Quantity does not mean growth”
- Anonymous,
Facility Operator from Reddit
When asked about Profit.
Safety & Security
at your finger tips!
LOT ensures facility operators can control the surveillance, electric, lighting and security systems at the click of a button.
This increases efficiency in day-to-day management of the facility.
LOT ensures facility operators can control the surveillance, electric, lighting and security systems at the click of a button.
This increases efficiency in day-to-day management of the facility.
- Anonymous,
- Anonymous,
Facility Operator from Reddit
When asked about safety
“Doing my routine checks everyday consumes most of my time.”
“Doing my routine checks everyday consumes most of my time.”
- Anonymous,
Facility Operator from Reddit
When asked about security
“I’m always on the watch for problems, but there’s only so much I can do by myself”
- Anonymous,
Facility Operator from Reddit
When asked about safety
“I’m always on the watch for problems, but there’s only so much I can do by myself”
Track the vehicles
that enter your facility
It is essential to track the vehicles that come and go within a facility. This helps to maintain inventory of the vehicles that have entered and exited, their occupancy time, as well as to analyse growth/loss.
LOT automates this step, making it a breeze to keep track of incoming and outgoing vehicles!
It is essential to track the vehicles that come and go within a facility. This helps to maintain inventory of the vehicles that have entered and exited, their occupancy time, as well as to analyse growth/loss.
LOT automates this step, making it a breeze to keep track of incoming and outgoing vehicles!
“I’ve got three different books to note information and sometimes it gets too much.”
“I’ve got three different books to note information and sometimes it gets too much.”
- Manuel,
Parking Facility Operator
Key Metrics
Analyse
Real-time data
Compare
Periodical data
Maintain
Security
Operate
Efficiently
Through my research, which included brief in-person interviews and secondary sources, I identified four critical metrics to focus on while developing the app.
Target Audience
John Doe
46 Years old
Facility Operator assigned multiple facilities
Operator since 2013
Needs
+ Easier way to stay updated on traffic within a facility.
+ Keep track of growth/loss across multiple facilities.
+ Keep track of daily and monthly earnings.
+ Ensure safety of drivers and other facility operators on site.
Highlights
John operates 5+ parking facilities and would like to make his work flow more efficient, while also staying aware of incidents and revenue collected.
James Fischer
34 Years old
NEW Facility Operator assigned 1 facility
Operator since 2024
Needs
+ Easy way to keep a track of his facility’s activity.
+ Get an estimate of daily and monthly revenue.
+ Be in control of all operations of facility with convenience.
+ Track the growth of his facility, to expand business.
Highlights
James is a new facility operator assigned a new facility. He is quite confused about how he can keep a track of his new space, being the only operator on-site.
Key Metrics
Analyse
Real-time data
Compare
Periodical data
Maintain
Security
Operate
Efficiently
Through my research, which included brief in-person interviews and secondary sources, I identified four critical metrics to focus on while developing the app.
Wireframing
rapid low fidelity prototypes for initial user testing
SIGN IN
LOT
SIGN IN
Name of Facility Operator
ENTER Unique Facility Operator ID
New User? Sign-Up
SIGN IN
LOT
SIGN IN
John Doe
JohnDoe@123!
New User? Sign-Up
LOG IN ATTEMPT
3RD PARTY NOTIFICATION!
SLIDE TO AUTHORISE
Park Avenue
Lot
TODAY
MONTHLY REPORT
OPERATIONS CENTER
VEHICLE PROFILE
123 EAST 50TH STREET
ACTIVITY
OCCUPANCY
REVENUE TODAY
VACANCY
AVG. PARK TIME
CURRENT
LAST ENTRY
ESTIMATION
ZONE A
ZONE B
17
S
18
M
19
T
20
W
16
S
15
F
14
R
LVL 1
LVL 1
LVL 2
LVL 3
20
02:30:40
200$
01:20:00
02:30:40
12.08
300$
11.45
7.30
PM
AM
AM
30
40
10
10
10
LVL 2
LVL 3
OCCUPIED
30
40
50
Park Avenue
Lot
Today,
123 EAST 50TH STREET
TRAFFIC FLOW
REVENUE THIS MONTH
FEEDBACK THIS MONTH
AVG. PARK TIME
AVG. WAIT TIME
MAR
FEB
JAN
DEC
NOV
OCT
LVL 1
LVL 2
LVL 3
03:50:00
03:50:00
5000$
02:00:20
02:00:20
01:45:30
01:45:30
Park Avenue
Lot
This month,
123 EAST 50TH STREET
+ 20.2%
Target Audience
John Doe
46 Years old
Facility Operator assigned multiple facilities
Operator since 2013
Needs
+ Easier way to stay updated on traffic within a facility.
+ Keep track of growth/loss across multiple facilities.
+ Keep track of daily and monthly earnings.
+ Ensure safety of drivers and other facility operators on site.
Highlights
John operates 5+ parking facilities and would like to make his work flow more efficient, while also staying aware of incidents and revenue collected.
James Fischer
34 Years old
NEW Facility Operator assigned 1 facility
Operator since 2024
Needs
+ Easy way to keep a track of his facility’s activity.
+ Get an estimate of daily and monthly revenue.
+ Be in control of all operations of facility with convenience.
+ Track the growth of his facility, to expand business.
Highlights
James is a new facility operator assigned a new facility. He is quite confused about how he can keep a track of his new space, being the only operator on-site.
Research + Ideation
Research + Ideation
Information Architecture
Information Architecture
Challenges + Solutions!
What if a facility operator is in charge of multiple facilities?
What if there is hierarchy within facility staff? What if staff is assigned different roles at different facilities?
Unique Facility Operator ID
+ A singular operator ID could allow access to multiple facilities assigned to them.
+ Staff are often assigned different roles at different facilities, and hence if they are given the ability to sign-in and also register new facilities using their Unique Facility Operator ID, it will assign their tasks or areas of focus, personally to them.
Wireframing
Rapid low fidelity prototypes for initial user testing
SIGN IN
LOT
SIGN IN
Name of Facility Operator
ENTER Unique Facility Operator ID
New User? Sign-Up
SIGN IN
LOT
SIGN IN
John Doe
JohnDoe@123!
New User? Sign-Up
LOG IN ATTEMPT
3RD PARTY NOTIFICATION!
SLIDE TO AUTHORISE
Park Avenue
Lot
TODAY
MONTHLY REPORT
OPERATIONS CENTER
VEHICLE PROFILE
123 EAST 50TH STREET
ACTIVITY
OCCUPANCY
REVENUE TODAY
VACANCY
AVG. PARK TIME
CURRENT
LAST ENTRY
ESTIMATION
ZONE A
ZONE B
17
S
18
M
19
T
20
W
16
S
15
F
14
R
LVL 1
LVL 1
LVL 2
LVL 3
20
02:30:40
200$
01:20:00
02:30:40
12.08
300$
11.45
7.30
PM
AM
AM
30
40
10
10
10
LVL 2
LVL 3
OCCUPIED
30
40
50
Park Avenue
Lot
Today,
123 EAST 50TH STREET
TRAFFIC FLOW
REVENUE THIS MONTH
FEEDBACK THIS MONTH
AVG. PARK TIME
AVG. WAIT TIME
MAR
FEB
JAN
DEC
NOV
OCT
LVL 1
LVL 2
LVL 3
03:50:00
03:50:00
5000$
02:00:20
02:00:20
01:45:30
01:45:30
Park Avenue
Lot
This month,
123 EAST 50TH STREET
+ 20.2%
Style Sheet + Color Modes
2
/ 36
vacancy
Alphabet City Lot
789 Alphabet City, Lexington Avenue
ASSIGNED FACILITIES
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 100
vacancy
Morning,
John!
SUNDAY, 03-17-2024, 9.30AM
123 EAST 50TH STREET
2
/ 36
vacancy
Alphabet City Lot
789 Alphabet City, Lexington Avenue
ASSIGNED FACILITIES
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 100
vacancy
Evening,
John!
SUNDAY, 03-17-2024, 9.30PM
123 EAST 50TH STREET
#FFD600
#05185C
#030921
Light Mode
Colors | WCAG Compliant
Typefaces
Sequel Sans (Medium Display)
H1 , H2
Pangram Pangram Neue Montreal (Medium)
Body, Fine Print
Dark Mode
Inspired by Traffic & Parking Signage colors
Challenges + Solutions!
What if a facility operator is in charge of multiple facilities?
What if there is hierarchy within facility staff? What if staff is assigned different roles at different facilities?
Unique Facility Operator ID
+ A singular operator ID could allow access to multiple facilities assigned to them.
+ Staff are often assigned different roles at different facilities, and hence if they are given the ability to sign-in and also register new facilities using their Unique Facility Operator ID, it will assign their tasks or areas of focus, personally to them.
Designing Components
Park Avenue Lot
vacancy
70
123 EAST 50TH STREET
Considering Visual Hierarchy to efficiently display data.
Name of Parking Facility
Version 1
Vacancy of Parking Facility
Location of Parking Facility
Cons of Version 1
+ 3 data points
+ Vacancy metric is not relative
+ Larger numbers for Vacancy metric would clash with the Name of parking facility.
Not efficient at quick glance
Comparison of data is easier to comprehend.
Potential error in visual layout
Designing components
Park Avenue Lot
vacancy
70
123 EAST 50TH STREET
Considering Visual Hierarchy to efficiently display data.
Name of Parking Facility
Version 1
Vacancy of Parking Facility
Location of Parking Facility
Cons of Version 1
+ 3 data points
+ Vacancy metric is not relative
+ Larger numbers for Vacancy metric would clash with the Name of parking facility.
Not efficient at quick glance
Comparison of data is easier to comprehend.
Potential error in visual layout
Park Avenue Lot
70
30
123 EAST 50TH STREET
vacancy
occupied
Name of Parking Facility
Version 2
Vacancy of Parking Facility
Location of Parking Facility
Cons of Version 2
+ 3 data points
+ Vacancy metrics are isolated
Not efficient at quick glance
Comparison of data is easier to comprehend.
Park Avenue Lot
70
30
123 EAST 50TH STREET
vacancy
occupied
Name of Parking Facility
Version 2
Vacancy of Parking Facility
Location of Parking Facility
Cons of Version 2
+ 3 data points
+ Vacancy metrics are isolated
Not efficient at quick glance
Comparison of data is easier to comprehend.
Other iterations that did not work
Park Avenue Lot
123 EAST 50TH STREET
100
/ 100
vacancy
Park Avenue Lot
123 EAST 50TH STREET
100
/ 10000
vacancy
Park Avenue Lot
123 EAST 50TH STREET
2
/ 4
vacancy
Larger numbers (Vacancy metric) would cause a visual error
Smaller numbers (Vacancy metric) would cause a visual error
Visually, the first element noticed here would be the total vacancy rather than the number of vacant spaces.
Mid Town West Lot
456 WEST 50TH STREET
vacant
Other iterations that did not work
Park Avenue Lot
123 EAST 50TH STREET
100
/ 100
vacancy
Park Avenue Lot
123 EAST 50TH STREET
100
/ 10000
vacancy
Park Avenue Lot
123 EAST 50TH STREET
2
/ 4
vacancy
Larger numbers (Vacancy metric) would cause a visual error
Smaller numbers (Vacancy metric) would cause a visual error
Visually, the first element noticed here would be the total vacancy rather than the number of vacant spaces.
Mid Town West Lot
456 WEST 50TH STREET
vacant
Name of Parking Facility
Final Version
Vacancy of Parking Facility
Larger values
Visually efficient
Smaller values
Location of Parking Facility
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Improvements in Final Version
+ 2 data points : most efficient at quick glance.
+ Vacancy is relative : easier to comprehend.
+ Proper distribution of space for every data point : avoids errors in visual layout
Iteration that did work
Alphabet City Lot
789 Alphabet City, Lexington Avenue
vacancy
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 450
vacancy
Name of Parking Facility
Final Version
Vacancy of Parking Facility
Larger values
Visually efficient
Smaller values
Location of Parking Facility
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Improvements in Final Version
+ 2 data points : most efficient at quick glance.
+ Vacancy is relative : easier to comprehend.
+ Proper distribution of space for every data point : avoids errors in visual layout
Iteration that did work
Alphabet City Lot
789 Alphabet City, Lexington Avenue
vacancy
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 450
vacancy
Visual Identity
2
/ 36
vacancy
Alphabet City Lot
789 Alphabet City, Lexington Avenue
ASSIGNED FACILITIES
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 100
vacancy
Morning,
John!
SUNDAY, 03-17-2024, 9.30AM
123 EAST 50TH STREET
2
/ 36
vacancy
Alphabet City Lot
789 Alphabet City, Lexington Avenue
ASSIGNED FACILITIES
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 100
vacancy
Evening,
John!
SUNDAY, 03-17-2024, 9.30PM
123 EAST 50TH STREET
#FFD600
#05185C
#030921
Light Mode
Colors | WCAG Compliant
Typefaces
Sequel Sans (Medium Display)
H1 , H2
Pangram Pangram Neue Montreal (Medium)
Body, Fine Print
Dark Mode
Inspired by Traffic & Parking Signage colors
Overview
Key Metrics
Target
Audience
Wire Framing
Challenges +
Solutions
Design System
Facility operators are often burdened with the manual tasks of calculating earnings, and gathering insights on space utilisation, not to mention the inaccuracies and disparities that come with manually logging vehicle inventory.
‘LOT’ transforms this landscape by automating these processes, enhancing efficiency and accuracy.
Through my research, which included brief in-person interviews and secondary sources, I identified four critical metrics to focus on while developing the app.
Analyse
Real-time data
Compare
Periodical data
Maintain
Security
Operate
Efficiently
James Fischer
34 Years old
NEW Facility Operator assigned 1 facility
Operator since 2024
Needs
+ Easy way to keep a track of his facility’s activity.
+ Get an estimate of daily and monthly revenue.
+ Be in control of all operations of facility with convenience.
+ Track the growth of his facility, to expand business.
Highlights
James is a new facility operator assigned a new facility. He is quite confused about how he can keep a track of his new space, being the only operator on-site.
John Doe
46 Years old
Facility Operator assigned multiple facilities
Operator since 2013
Needs
+ Easier way to stay updated on traffic within a facility.
+ Keep track of growth/loss across multiple facilities.
+ Keep track of daily and monthly earnings.
+ Ensure safety of drivers and other facility operators on site.
Highlights
John operates 5+ parking facilities and would like to make his work flow more efficient, while also staying aware of incidents and revenue collected.
SIGN IN
LOT
SIGN IN
Name of Facility Operator
ENTER Unique Facility Operator ID
New User? Sign-Up
SIGN IN
LOT
SIGN IN
John Doe
JohnDoe@123!
New User? Sign-Up
LOG IN ATTEMPT
3RD PARTY NOTIFICATION!
SLIDE TO AUTHORISE
Park Avenue
Lot
TODAY
MONTHLY REPORT
OPERATIONS CENTER
VEHICLE PROFILE
123 EAST 50TH STREET
ACTIVITY
OCCUPANCY
REVENUE TODAY
VACANCY
AVG. PARK TIME
CURRENT
LAST ENTRY
ESTIMATION
ZONE A
ZONE B
17
S
18
M
19
T
20
W
16
S
15
F
14
R
LVL 1
LVL 1
LVL 2
LVL 3
20
02:30:40
200$
01:20:00
02:30:40
12.08
300$
11.45
7.30
PM
AM
AM
30
40
10
10
10
LVL 2
LVL 3
OCCUPIED
30
40
50
Park Avenue
Lot
Today,
123 EAST 50TH STREET
TRAFFIC FLOW
REVENUE THIS MONTH
FEEDBACK THIS MONTH
AVG. PARK TIME
AVG. WAIT TIME
MAR
FEB
JAN
DEC
NOV
OCT
LVL 1
LVL 2
LVL 3
03:50:00
03:50:00
5000$
02:00:20
02:00:20
01:45:30
01:45:30
Park Avenue
Lot
This month,
123 EAST 50TH STREET
+ 20.2%
What if a facility operator is in charge of multiple facilities?
Unique Facility Operator ID
+ A singular operator ID could allow access to multiple facilities assigned to them.
+ Staff are often assigned different roles at different facilities, and hence if they are given the ability to sign-in and also register new facilities using their Unique Facility Operator ID, it will assign their tasks or areas of focus, personally to them.
What if there is hierarchy within facility staff? What if staff is assigned different roles at different facilities?
#FFD600
#05185C
#030921
Colors | WCAG Compliant
Typefaces
Sequel Sans (Medium Display)
H1 , H2
Pangram Pangram Neue Montreal (Medium)
Body, Fine Print
Light Mode
2
/ 36
vacancy
Alphabet City Lot
789 Alphabet City, Lexington Avenue
ASSIGNED FACILITIES
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 100
vacancy
Morning,
John!
SUNDAY, 03-17-2024, 9.30AM
123 EAST 50TH STREET
Dark Mode
2
/ 36
vacancy
Alphabet City Lot
789 Alphabet City, Lexington Avenue
ASSIGNED FACILITIES
Park Avenue Lot
123 EAST 50TH STREET
70
/ 100
vacancy
Mid Town West Lot
456 WEST 50TH STREET
100
/ 100
vacancy
Evening,
John!
SUNDAY, 03-17-2024, 9.30PM
123 EAST 50TH STREET
Demo
Demo