Overview

Facility operators are often burdened with the manual tasks of calculating earnings, and gathering insights on space utilisation, not to mention the inaccuracies and disparities that come with manually logging vehicle inventory.

‘LOT’ transforms this landscape by automating these processes, enhancing efficiency and accuracy.

‘LOT’ transforms this landscape by automating these processes, enhancing efficiency and accuracy.

Facility operators are often burdened with the manual tasks of calculating earnings, and gathering insights on space utilisation, not to mention the inaccuracies and disparities that come with manually logging vehicle inventory.

Overview

Main Features

Main Features

Automate your

Daily Reports

LOT delivers real-time peak activity insights, accurate revenue tracking, and occupancy overviews, equipping facility operators for peak management efficiency.


LOT ensures streamlined and profitable parking operations.

LOT delivers real-time peak activity insights, accurate revenue tracking, and occupancy overviews, equipping facility operators for peak management efficiency.


LOT ensures streamlined and profitable parking operations.

“It’s hard to keep track of who’s coming in, and who’s going out.”

“It’s hard to keep track of who’s coming in, and who’s going out.”

“I’ve definitely lost some money due to undercounting!”

“I’ve definitely lost some money due to undercounting!”

- Manuel,

- Manuel,

- Joseph,

Parking Lot facilitator


Parking Lot facilitator


Track your facilities’

Growth

For facility operators, tracking the ongoing growth or decline of facility occupancy over time is crucial. This task can pose significant challenges, particularly for those managing multiple facilities.


However, LOT is here to handle this for you!

For facility operators, tracking the ongoing growth or decline of facility occupancy over time is crucial. This task can pose significant challenges, particularly for those managing multiple facilities.


However, LOT is here to handle this for you!

“I know I own multiple parking lots, but I still wonder if I’m doing well. Quantity does not mean growth”

“I know I own multiple parking lots, but I still wonder if I’m doing well. Quantity does not mean growth”

- Anonymous,

Facility Operator from Reddit

When asked about Profit.

Safety & Security

at your finger tips!

LOT ensures facility operators can control the surveillance, electric, lighting and security systems at the click of a button.


This increases efficiency in day-to-day management of the facility.

LOT ensures facility operators can control the surveillance, electric, lighting and security systems at the click of a button.


This increases efficiency in day-to-day management of the facility.

- Anonymous,

- Anonymous,

Facility Operator from Reddit

When asked about safety

“Doing my routine checks everyday consumes most of my time.”

“Doing my routine checks everyday consumes most of my time.”

- Anonymous,

Facility Operator from Reddit

When asked about security

“I’m always on the watch for problems, but there’s only so much I can do by myself”


- Anonymous,

Facility Operator from Reddit

When asked about safety

“I’m always on the watch for problems, but there’s only so much I can do by myself”

Track the vehicles

that enter your facility

It is essential to track the vehicles that come and go within a facility. This helps to maintain inventory of the vehicles that have entered and exited, their occupancy time, as well as to analyse growth/loss.


LOT automates this step, making it a breeze to keep track of incoming and outgoing vehicles!

It is essential to track the vehicles that come and go within a facility. This helps to maintain inventory of the vehicles that have entered and exited, their occupancy time, as well as to analyse growth/loss.


LOT automates this step, making it a breeze to keep track of incoming and outgoing vehicles!

“I’ve got three different books to note information and sometimes it gets too much.”

“I’ve got three different books to note information and sometimes it gets too much.”

- Manuel,

Parking Facility Operator

Key Metrics

Analyse

Real-time data

Compare

Periodical data

Maintain

Security

Operate

Efficiently

Through my research, which included brief in-person interviews and secondary sources, I identified four critical metrics to focus on while developing the app.

Target Audience

John Doe


46 Years old

Facility Operator assigned multiple facilities


Operator since 2013


Needs


+ Easier way to stay updated on traffic within a facility.

+ Keep track of growth/loss across multiple facilities.

+ Keep track of daily and monthly earnings.

+ Ensure safety of drivers and other facility operators on site.


Highlights


John operates 5+ parking facilities and would like to make his work flow more efficient, while also staying aware of incidents and revenue collected.

James Fischer


34 Years old

NEW Facility Operator assigned 1 facility


Operator since 2024


Needs


+ Easy way to keep a track of his facility’s activity.

+ Get an estimate of daily and monthly revenue.

+ Be in control of all operations of facility with convenience.

+ Track the growth of his facility, to expand business.


Highlights


James is a new facility operator assigned a new facility. He is quite confused about how he can keep a track of his new space, being the only operator on-site.

Key Metrics

Analyse

Real-time data

Compare

Periodical data

Maintain

Security

Operate

Efficiently

Through my research, which included brief in-person interviews and secondary sources, I identified four critical metrics to focus on while developing the app.

Wireframing

rapid low fidelity prototypes for initial user testing

SIGN IN

LOT

SIGN IN

Name of Facility Operator

ENTER Unique Facility Operator ID

New User? Sign-Up

SIGN IN

LOT

SIGN IN

John Doe

JohnDoe@123!

New User? Sign-Up

LOG IN ATTEMPT

3RD PARTY NOTIFICATION!

SLIDE TO AUTHORISE

Park Avenue

Lot

TODAY

MONTHLY REPORT

OPERATIONS CENTER

VEHICLE PROFILE

123 EAST 50TH STREET

ACTIVITY

OCCUPANCY

REVENUE TODAY

VACANCY

AVG. PARK TIME

CURRENT

LAST ENTRY

ESTIMATION

ZONE A

ZONE B

17

S

18

M

19

T

20

W

16

S

15

F

14

R

LVL 1

LVL 1

LVL 2

LVL 3

20

02:30:40

200$

01:20:00

02:30:40

12.08

300$

11.45

7.30

PM

AM

AM

30

40

10

10

10

LVL 2

LVL 3

OCCUPIED

30

40

50

Park Avenue

Lot

Today,

123 EAST 50TH STREET

TRAFFIC FLOW

REVENUE THIS MONTH

FEEDBACK THIS MONTH

AVG. PARK TIME

AVG. WAIT TIME

MAR

FEB

JAN

DEC

NOV

OCT

LVL 1

LVL 2

LVL 3

03:50:00

03:50:00

5000$

02:00:20

02:00:20

01:45:30

01:45:30

Park Avenue

Lot

This month,

123 EAST 50TH STREET

+ 20.2%

Target Audience

John Doe


46 Years old

Facility Operator assigned multiple facilities


Operator since 2013


Needs


+ Easier way to stay updated on traffic within a facility.

+ Keep track of growth/loss across multiple facilities.

+ Keep track of daily and monthly earnings.

+ Ensure safety of drivers and other facility operators on site.


Highlights


John operates 5+ parking facilities and would like to make his work flow more efficient, while also staying aware of incidents and revenue collected.

James Fischer


34 Years old

NEW Facility Operator assigned 1 facility


Operator since 2024


Needs


+ Easy way to keep a track of his facility’s activity.

+ Get an estimate of daily and monthly revenue.

+ Be in control of all operations of facility with convenience.

+ Track the growth of his facility, to expand business.


Highlights


James is a new facility operator assigned a new facility. He is quite confused about how he can keep a track of his new space, being the only operator on-site.

Research + Ideation

Research + Ideation

Information Architecture

Information Architecture

Challenges + Solutions!

What if a facility operator is in charge of multiple facilities?

What if there is hierarchy within facility staff? What if staff is assigned different roles at different facilities?

Unique Facility Operator ID


+ A singular operator ID could allow access to multiple facilities assigned to them.


+ Staff are often assigned different roles at different facilities, and hence if they are given the ability to sign-in and also register new facilities using their Unique Facility Operator ID, it will assign their tasks or areas of focus, personally to them.

Wireframing

Rapid low fidelity prototypes for initial user testing

SIGN IN

LOT

SIGN IN

Name of Facility Operator

ENTER Unique Facility Operator ID

New User? Sign-Up

SIGN IN

LOT

SIGN IN

John Doe

JohnDoe@123!

New User? Sign-Up

LOG IN ATTEMPT

3RD PARTY NOTIFICATION!

SLIDE TO AUTHORISE

Park Avenue

Lot

TODAY

MONTHLY REPORT

OPERATIONS CENTER

VEHICLE PROFILE

123 EAST 50TH STREET

ACTIVITY

OCCUPANCY

REVENUE TODAY

VACANCY

AVG. PARK TIME

CURRENT

LAST ENTRY

ESTIMATION

ZONE A

ZONE B

17

S

18

M

19

T

20

W

16

S

15

F

14

R

LVL 1

LVL 1

LVL 2

LVL 3

20

02:30:40

200$

01:20:00

02:30:40

12.08

300$

11.45

7.30

PM

AM

AM

30

40

10

10

10

LVL 2

LVL 3

OCCUPIED

30

40

50

Park Avenue

Lot

Today,

123 EAST 50TH STREET

TRAFFIC FLOW

REVENUE THIS MONTH

FEEDBACK THIS MONTH

AVG. PARK TIME

AVG. WAIT TIME

MAR

FEB

JAN

DEC

NOV

OCT

LVL 1

LVL 2

LVL 3

03:50:00

03:50:00

5000$

02:00:20

02:00:20

01:45:30

01:45:30

Park Avenue

Lot

This month,

123 EAST 50TH STREET

+ 20.2%

Style Sheet + Color Modes

2

/ 36

vacancy

Alphabet City Lot

789 Alphabet City, Lexington Avenue

ASSIGNED FACILITIES

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 100

vacancy

Morning,

John!

SUNDAY, 03-17-2024, 9.30AM

123 EAST 50TH STREET

2

/ 36

vacancy

Alphabet City Lot

789 Alphabet City, Lexington Avenue

ASSIGNED FACILITIES

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 100

vacancy

Evening,

John!

SUNDAY, 03-17-2024, 9.30PM

123 EAST 50TH STREET

#FFD600

#05185C

#030921

Light Mode

Colors | WCAG Compliant

Typefaces

Sequel Sans (Medium Display)

H1 , H2

Pangram Pangram Neue Montreal (Medium)

Body, Fine Print

Dark Mode

Inspired by Traffic & Parking Signage colors

Challenges + Solutions!

What if a facility operator is in charge of multiple facilities?

What if there is hierarchy within facility staff? What if staff is assigned different roles at different facilities?

Unique Facility Operator ID


+ A singular operator ID could allow access to multiple facilities assigned to them.


+ Staff are often assigned different roles at different facilities, and hence if they are given the ability to sign-in and also register new facilities using their Unique Facility Operator ID, it will assign their tasks or areas of focus, personally to them.

Designing Components

Park Avenue Lot

vacancy

70

123 EAST 50TH STREET

Considering Visual Hierarchy to efficiently display data.

Name of Parking Facility

Version 1

Vacancy of Parking Facility

Location of Parking Facility

Cons of Version 1


+ 3 data points

+ Vacancy metric is not relative

+ Larger numbers for Vacancy metric would clash with the Name of parking facility.


Not efficient at quick glance

Comparison of data is easier to comprehend.

Potential error in visual layout

Designing components

Park Avenue Lot

vacancy

70

123 EAST 50TH STREET

Considering Visual Hierarchy to efficiently display data.

Name of Parking Facility

Version 1

Vacancy of Parking Facility

Location of Parking Facility

Cons of Version 1


+ 3 data points

+ Vacancy metric is not relative

+ Larger numbers for Vacancy metric would clash with the Name of parking facility.


Not efficient at quick glance

Comparison of data is easier to comprehend.

Potential error in visual layout

Park Avenue Lot

70

30

123 EAST 50TH STREET

vacancy

occupied

Name of Parking Facility

Version 2

Vacancy of Parking Facility

Location of Parking Facility

Cons of Version 2


+ 3 data points

+ Vacancy metrics are isolated



Not efficient at quick glance

Comparison of data is easier to comprehend.

Park Avenue Lot

70

30

123 EAST 50TH STREET

vacancy

occupied

Name of Parking Facility

Version 2

Vacancy of Parking Facility

Location of Parking Facility

Cons of Version 2


+ 3 data points

+ Vacancy metrics are isolated



Not efficient at quick glance

Comparison of data is easier to comprehend.

Other iterations that did not work

Park Avenue Lot

123 EAST 50TH STREET

100

/ 100

vacancy

Park Avenue Lot

123 EAST 50TH STREET

100

/ 10000

vacancy

Park Avenue Lot

123 EAST 50TH STREET

2

/ 4

vacancy

Larger numbers (Vacancy metric) would cause a visual error

Smaller numbers (Vacancy metric) would cause a visual error

Visually, the first element noticed here would be the total vacancy rather than the number of vacant spaces.

Mid Town West Lot

456 WEST 50TH STREET

vacant

Other iterations that did not work

Park Avenue Lot

123 EAST 50TH STREET

100

/ 100

vacancy

Park Avenue Lot

123 EAST 50TH STREET

100

/ 10000

vacancy

Park Avenue Lot

123 EAST 50TH STREET

2

/ 4

vacancy

Larger numbers (Vacancy metric) would cause a visual error

Smaller numbers (Vacancy metric) would cause a visual error

Visually, the first element noticed here would be the total vacancy rather than the number of vacant spaces.

Mid Town West Lot

456 WEST 50TH STREET

vacant

Name of Parking Facility

Final Version

Vacancy of Parking Facility

Larger values

Visually efficient

Smaller values

Location of Parking Facility

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Improvements in Final Version


+ 2 data points : most efficient at quick glance.

+ Vacancy is relative : easier to comprehend.

+ Proper distribution of space for every data point : avoids errors in visual layout


Iteration that did work

Alphabet City Lot

789 Alphabet City, Lexington Avenue

vacancy

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 450

vacancy

Name of Parking Facility

Final Version

Vacancy of Parking Facility

Larger values

Visually efficient

Smaller values

Location of Parking Facility

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Improvements in Final Version


+ 2 data points : most efficient at quick glance.

+ Vacancy is relative : easier to comprehend.

+ Proper distribution of space for every data point : avoids errors in visual layout


Iteration that did work

Alphabet City Lot

789 Alphabet City, Lexington Avenue

vacancy

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 450

vacancy

Visual Identity

2

/ 36

vacancy

Alphabet City Lot

789 Alphabet City, Lexington Avenue

ASSIGNED FACILITIES

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 100

vacancy

Morning,

John!

SUNDAY, 03-17-2024, 9.30AM

123 EAST 50TH STREET

2

/ 36

vacancy

Alphabet City Lot

789 Alphabet City, Lexington Avenue

ASSIGNED FACILITIES

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 100

vacancy

Evening,

John!

SUNDAY, 03-17-2024, 9.30PM

123 EAST 50TH STREET

#FFD600

#05185C

#030921

Light Mode

Colors | WCAG Compliant

Typefaces

Sequel Sans (Medium Display)

H1 , H2

Pangram Pangram Neue Montreal (Medium)

Body, Fine Print

Dark Mode

Inspired by Traffic & Parking Signage colors

Overview

Key Metrics

Target
Audience

Wire Framing

Challenges +

Solutions

Design System

Facility operators are often burdened with the manual tasks of calculating earnings, and gathering insights on space utilisation, not to mention the inaccuracies and disparities that come with manually logging vehicle inventory.

‘LOT’ transforms this landscape by automating these processes, enhancing efficiency and accuracy.

Through my research, which included brief in-person interviews and secondary sources, I identified four critical metrics to focus on while developing the app.

Analyse

Real-time data

Compare

Periodical data

Maintain

Security

Operate

Efficiently

James Fischer


34 Years old

NEW Facility Operator assigned 1 facility


Operator since 2024


Needs


+ Easy way to keep a track of his facility’s activity.

+ Get an estimate of daily and monthly revenue.

+ Be in control of all operations of facility with convenience.

+ Track the growth of his facility, to expand business.


Highlights


James is a new facility operator assigned a new facility. He is quite confused about how he can keep a track of his new space, being the only operator on-site.

John Doe


46 Years old

Facility Operator assigned multiple facilities


Operator since 2013


Needs


+ Easier way to stay updated on traffic within a facility.

+ Keep track of growth/loss across multiple facilities.

+ Keep track of daily and monthly earnings.

+ Ensure safety of drivers and other facility operators on site.


Highlights


John operates 5+ parking facilities and would like to make his work flow more efficient, while also staying aware of incidents and revenue collected.

SIGN IN

LOT

SIGN IN

Name of Facility Operator

ENTER Unique Facility Operator ID

New User? Sign-Up

SIGN IN

LOT

SIGN IN

John Doe

JohnDoe@123!

New User? Sign-Up

LOG IN ATTEMPT

3RD PARTY NOTIFICATION!

SLIDE TO AUTHORISE

Park Avenue

Lot

TODAY

MONTHLY REPORT

OPERATIONS CENTER

VEHICLE PROFILE

123 EAST 50TH STREET

ACTIVITY

OCCUPANCY

REVENUE TODAY

VACANCY

AVG. PARK TIME

CURRENT

LAST ENTRY

ESTIMATION

ZONE A

ZONE B

17

S

18

M

19

T

20

W

16

S

15

F

14

R

LVL 1

LVL 1

LVL 2

LVL 3

20

02:30:40

200$

01:20:00

02:30:40

12.08

300$

11.45

7.30

PM

AM

AM

30

40

10

10

10

LVL 2

LVL 3

OCCUPIED

30

40

50

Park Avenue

Lot

Today,

123 EAST 50TH STREET

TRAFFIC FLOW

REVENUE THIS MONTH

FEEDBACK THIS MONTH

AVG. PARK TIME

AVG. WAIT TIME

MAR

FEB

JAN

DEC

NOV

OCT

LVL 1

LVL 2

LVL 3

03:50:00

03:50:00

5000$

02:00:20

02:00:20

01:45:30

01:45:30

Park Avenue

Lot

This month,

123 EAST 50TH STREET

+ 20.2%

What if a facility operator is in charge of multiple facilities?

Unique Facility Operator ID


+ A singular operator ID could allow access to multiple facilities assigned to them.


+ Staff are often assigned different roles at different facilities, and hence if they are given the ability to sign-in and also register new facilities using their Unique Facility Operator ID, it will assign their tasks or areas of focus, personally to them.

What if there is hierarchy within facility staff? What if staff is assigned different roles at different facilities?

#FFD600

#05185C

#030921

Colors | WCAG Compliant

Typefaces

Sequel Sans (Medium Display)

H1 , H2

Pangram Pangram Neue Montreal (Medium)

Body, Fine Print

Light Mode

2

/ 36

vacancy

Alphabet City Lot

789 Alphabet City, Lexington Avenue

ASSIGNED FACILITIES

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 100

vacancy

Morning,

John!

SUNDAY, 03-17-2024, 9.30AM

123 EAST 50TH STREET

Dark Mode

2

/ 36

vacancy

Alphabet City Lot

789 Alphabet City, Lexington Avenue

ASSIGNED FACILITIES

Park Avenue Lot

123 EAST 50TH STREET

70

/ 100

vacancy

Mid Town West Lot

456 WEST 50TH STREET

100

/ 100

vacancy

Evening,

John!

SUNDAY, 03-17-2024, 9.30PM

123 EAST 50TH STREET

Demo

Demo